Customer reviews of Part Exchange Centre

By john S on 19 October 2020 | Verified purchase

I purchased my car in the UK from Mercedes South West Part Exchange and found the service to be smart efficient and courteous

By Ian H on 19 October 2020 | Verified purchase

Very professional and helpful throughout the purchasing experience. I wouldn’t hesitate to purchase from them again and would recommend them highly

By Tony N on 06 October 2020 | Verified purchase

My experience with the Part Exchange Centre was truly brilliant. It was nothing short of a main dealership experience but without the dealership prices. I had the pleasure of dealing with 2 top notch blokes there. It really helped that we knew exactly what we wanted which made the long distance transaction very easy (being 300+ miles away) so there was definitely no time wasting here. The driver who drove up the car was great too, very punctual and a true gentlemen. Again I can't recommend them enough and would definitely look to get my C63s from them someday soon.

By dominik L on 05 October 2020 | Verified purchase

I was pleasantly surprised, it was the first time ever that I had met such amazing sellers, who kindly replaced the tyres and pad brakes in my new car. I would definitely recommend Part Exchange Centre to anyone looking to buy a car :)

By paul C on 05 October 2020 | Verified purchase

From start to finish and in the immediate aftercare, the team at the Part Exchange Centre were fantastic at explaining the process, transparent about all the important details and guided me through the purchase with reassuring professional care. The exchange of information was done with discretion and efficiency, so that when it was time to pick up the car, I was able to complete at the Centre and start driving my new car home in less than 20 minutes. The car was in immaculate condition when I picked it up. The day after, I sent a couple of follow-up questions and one of the team rang me back within 20 minutes to talk them through with me on a SUNDAY afternoon. Great customer experience! - Paul from Cambridge

By GLORIA S on 27 September 2020 | Verified purchase

Very efficient and professional service. Staff members were so amazing. He was always available whenever I called to Answer any questions I had. Will definitely buy another vehicle from the. Vehicle purchased online looks exactly the same as advert. Also they sent me a personalised video of my car so I didn’t need to make a long journey to view it.

By barry S on 25 September 2020 | Verified purchase

Great service from my initial phone call right through to the day I picked the new car up . Lovely car and I was well looked after Would highly recommend.

By DAVID O on 24 September 2020 | Verified purchase

Very professional experience. It was my first time buying a used car that I had not seen, but the car was exactly as described and the delivery (and taking away of our old car as part exchange) went very smoothly. Would recommend highly.

By TIM B on 24 September 2020 | Verified purchase

Purchased my car without physically seeing it and it was exactly as described, in fact better than described. Had a couple of issues which were outside of anyone’s control but the Part Exchange Centre team did a fantastic job in ensuring these were rectified and I was completely satisfied with my car. Customer service at its absolute best! Thank you.

By YANTI H on 11 September 2020 | Verified purchase

Had a tip top service from the company esp with Steve and Chris for A to Z even when everything is done online and by the phone.