Customer reviews of Part Exchange Centre

By jo H on 21 January 2021 | Verified purchase

5* from beginning to end. We purchased a Mercedes A Class and from the first phone call to enquire about the car with Taylor until we drove the car away the service by each and every one of the staff was just above and beyond. No sales pressure just honest and extremely helpful. There was a slight issue once we’d had the car however Chris dealt with the problem quickly without hesitation which was just amazing. We are that impressed with the service we received that we have now asked Chris to look for a car for my husband... could not recommend these guys enough 🤩

By ksenia S on 21 January 2021 | Verified purchase

Really professional, friendly with no hard sell. Car prepared thoroughly and delivered as described. Highly recommended.

By rebecca T on 21 January 2021 | Verified purchase

Straight forward, plenty of advice. Video of car before purchase was very detailed and pointed every minor scuff that we may have not even noticed in person.

By David R on 18 January 2021 | Verified purchase

Very pleased with the service and car.. Would have given 5 stars but for all invoices and paper work having wrong details on them and having told them 5 day before picking car up.. So I'd taken a star away... But saying that it's a very minor detail... But really recommend them.. But saying that only had car 4 hours!!!!

By NIK C on 18 January 2021 | Verified purchase

The whole experience was smooth and there was no element where I felt that my opinion was not sought

By FIONA H on 11 January 2021 | Verified purchase

Attentive and efficient service- no problems with the car that I purchased.

By Christopher H on 10 January 2021 | Verified purchase

A 5 star service. During different and difficult times they still provide a 5 star service. I had the opportunity to meet 2 of their team. They were both personal and professional in every visit and kept me up-to-date with everything from my first enquiry to collecting my car. They fully explained all the services they provided in a clear easy to understand way. All of this in a COVID safe environment. Having been in the service industry for 20 years I can say that this was a first class experience..Thank you.

By Neive E on 08 January 2021 | Verified purchase

Just brought a Mercedes from Part Exchange, the salesman’s that assisted me throughout the process was absolutely amazing, very knowledgeable and excellent on buying the car. Very happy with the service I was given and I would definitely recommend part exchange to anyone who is thinking of getting a car. As staff are great and have a good range of cars. So thank you for your service.

By TIM M on 05 January 2021 | Verified purchase

A very prompt and professional service. I am very pleased with the vehicle that I bought and how I was well informed and advised during the process. Many thanks for all of your help.

By emily R on 24 December 2020 | Verified purchase

I would highly recommend the Part Exchange Center. After a horrendous experience with a different garage, these guys were brilliant. They were professional and courteous. There was one slight issue but the garage collected the car and dropped it back to me on the same day. They can’t do enough for you. Amazing service. Emily