Customer reviews of Part Exchange Centre

By MARINA B on 07 March 2017 | Verified purchase

The staff were friendly and very communicative. I felt totally at ease and not pressurised. Genuinely seemed pleased to see me and even found time to converse and joke with my elderly father who accompanied me when I went to collect my car.

By Katie C on 01 March 2017 | Verified purchase

Fantastic service from this local garage. They helped me to find the car that I wanted without any pushy selling and took the time to talk through my options with me. They completed a full vehicle inspection report before I committed and when I pointed out very minor scratches on the paint (inevitably as I bought a black car) they touched them up without question. When I picked it up my car looked as good as new! Thank you to Peter for all his help - would definitely recommend.

By Pete E on 28 February 2017 | Verified purchase

Bought a jeep over the phone via the rac adverts this gave me some confidence with rescue and warranty ,the car was described over the phone and was really much better than expected they put it through the mot and it passed with advisories but they don't do Advisories so I got all new discs and pads and a complete new front suspension arm plus star guard paint and upholstery protection .car is superb and would definately buy from this dealership.

By Scott D on 23 February 2017 | Verified purchase

Good quality cars very good experience with the part exchange centre. Jo has been very helpful throughout the process.

By Linda H on 08 February 2017 | Verified purchase

I received Excellent service , the whole buying process from start to finish was flawless ,

By Grenville S on 05 January 2017 | Verified purchase

From my first contact I received a prompt response from the sales team. The salesman did his best to make sure that I had a deal that suited me. Handover of the vehicle was carried out in a professional manner. any questions since my purchase have been answered again in a prompt and professional way. I look forward to dealing again with this company next time I am in the market for a new vehicle.

By Richard G on 04 January 2017 | Verified purchase

I recently purchased a VW UP from Mercedes Part Exchange Centre without actually physically seeing it. When it was delivered it was immaculate and exactly as described by the online salesman. The car was delivered to my home on time on the agreed date. Finally I would say the sales team kept me informed on a daily basis how the transaction was going and whole experience was stress free.

By Joy R on 19 December 2016 | Verified purchase

First time purchase of a car via internet. We came in to view after several phone calls and took the vehicle away there and then Staff excellent and no issues at all so far though it is only a week so hopefully it will continue

By Sonata P on 14 December 2020 | Purchase not verified

I recently purchased a car from here and I am in love it. The service provided in getting the car was excellent, we were constantly reassured and frequently updated on our progress. We received everything we were promised by the sales team in terms of delivery, quality and warranty. Extremely professional. Couldn't recommend them enough.

By SERGIO D on 18 November 2020 | Purchase not verified

I was a bit apprehensive about distance selling, which involves a high degree of trust, on certainly a high value item, but as in earlier reviews I encountered a high level of professionalism and honesty rarely seen from a car dealer. Recommended.