Customer reviews of Part Exchange Centre

By Janet T on 15 April 2020 | Verified purchase

Great service, kind and professional. Car arrived in excellent condition and beautifully prepared. Thank you!

By CARL T on 28 March 2020 | Verified purchase

Excellent, friendly staff. The salesmen was very respectful and allowed me time to look over the car without him around, this made me feel a lot less pressured. The car was a good price and and well valeted when I picked it up. The process was very fast and efficient, I would highly recommend using them if you are either looking to buy or buying via a trade in.

By alvin T on 09 March 2020 | Verified purchase

Competitive price for the vehicle, no room for negotiation. Highly professional (not pushy), helpful, and very informative sales executive (name redacted per Autotrader requirements) kept the process smooth as well as setting very clear expectations at every stage. I purchased the vehicle without viewing it first based on trust due to Autotrader written reviews (in addition to 153 5-star ratings at time of purchase). Would normally not do this, but reviews tipped me in favour of chancing it - as the vehicle was the right one. Delivery from Exeter to London was smooth, trouble free, and highly professional. Car condition was near perfectly immaculate (but for previously accepted scuffs). Well valeted. Some small squeaks from front suspension when moving over some (but not all) uneven bumps. Within tolerance for 29k mile used car. May try to resolve at next service, but not high priority. I recommend this highly professional dealer for anyone buying remotely.

By david S on 03 March 2020 | Verified purchase

First time I had bought a car without seeing it (in the flesh), but I would recommend the experience. I part exchanged my old Freelander for a very low mileage SD4 Dynamic at the other end of the country. The process took one week from start to finish and I was kept up to date on an almost daily basis. The new car was delivered, in fantastic condition and my part -ex taken away, by a very helpful driver. Delighted with the whole experience.

By JOHN P on 03 March 2020 | Verified purchase

We found all staff very helpful, most professional, and would buy from them again.

By ALAN W on 26 February 2020 | Verified purchase

Excellent throughout. We have an IVA and the team worked tirelessly to help us get finance to pay off our existing car and finance a new vehicle. Amazing experience throughout xx.

By RAY T on 18 February 2020 | Verified purchase

Great service, professional attitude and contact great car.

By abbie M on 18 February 2020 | Verified purchase

I contacted Part Exchange Centre when looking to buy my Mercedes. Not only did they find me my dream car but they also went through the hassle of helping me with my old car that I had on PCP and wanted to hand back to the company. I would not have been able to do it without them. The customer service was excellent and they were at the end of the phone whenever I needed them. The car came with a service, MOT and a 6 month warranty. I ordered the car on the Monday and they delivered it to me by the Friday. I felt at ease throughout the whole process and could not have asked for an easier sale. I look forward to dealing with this company again in the future.

By simon B on 11 February 2020 | Verified purchase

I had a great experience from start to finish. The sales team provided all of the information I required concerning the vehicle, offering additional warranty and insurance options without me feeling under any obligation. They agreed at no additional cost to myself to change the cam belt of the car, and provided transport on the day for me to pick up the vehicle. I cannot fault this company and would recommend them to others and would definitely use them in the future without hesitation.

By Richard P on 10 February 2020 | Verified purchase

Overall the experience was excellent from start to finish. They sent me a really good video ahead of me seeing the car and were very attentive when I test drove the vehicle. Not at all pushy and recognised that I just wanted to but the car without all the "add ons" Car was prepared well and already a joy to drive. Many thanks for a first rate buying experience. Would highly recommend!!