Customer reviews of Part Exchange Centre

By DANIEL P on 19 April 2017 | Verified purchase

So I originally went in to look at a C class mercedes and went away with something completely different but that's life I suppose. The on site staff, and in particular Josiah were very helpful. I always doubt the ability of showroom staff as sometimes they couldn't tell you anything about the car you had questions about other than the colour! This was very different, Jo had answers to all my questions like he had studied all the makes and models on the lot. Confidence in selling breeds confidence in buying and he has that ability in folds. The site itself was very clean with ample parking and was easy to find. The one thing they didn't do was pressure sell and I went away thought about it and then bought the car all that was left to do was sort out a few quid to cover the difference in the part exchange. This was carried out with ease by their site manager who also was a great guy (probably where Jo learnt his skills). Thanks guys love the new car and more importantly so does the wife.

By LUCY P on 05 April 2017 | Verified purchase

I had a great experience with Josiah Hutchings when purchasing my new Freelander 2, he made us feel welcome, not pressured at all, the cars are all well maintained and only sell quality cars. We asked for a couple of things to be done to the car before collection and these were done to a very high standard, overall I am very happy with the service received and love my new car, I would highly recommend this company to my family and friends. Lucy Powell Weston super Mare

By Ian S on 31 March 2017 | Verified purchase

Very knowledgeable and friendly sales team, I dealt with Taylor and Nigel. Both very efficient and with good communication skills. Great range of cars in all price brackets and the valet service did an amazing job.

By Chirs G on 30 March 2017 | Verified purchase

I bought a Range Rover Evoque and it was a great experience. The garage have a friendly sales and finance department. I Live over 300 miles away from the garage so I couldn't get to see the car before I bought it. I bought the car from the clear detailed photos they showed of the car.They delivered the car to me on time and it was as described, immaculate. I would definitely buy another car from them and would gladly recommend the garage to anyone.

By Eve P on 24 March 2017 | Verified purchase

It has been the most incredible experience! They have looked after my husband and myself from start to finish. The sales team professional, they offer sound advice and listen to what you are wanting. I would now not go anywhere else and would recommend them to everyone!

By David R on 23 March 2017 | Verified purchase

We have just purchased our latest vehicle from the Part Exchange Centre. They have a very wide range of really good vehicles traded in against new Mercedes Benz, The really clean ,low mileage vehicles are then retailed & the others are traded out . We enjoyed a very professional experience, no heavy sales pressure just good practice. We dealt with a very smart young man Joe, and was very impressed all the way. He was extremely professional, patient and helpful at all times, as I am not the easiest to deal with. He made the transaction very comfortable and helped me to buy in peace, supporting not selling hard! There were a wide selection of really fine cars, and were so helpful with our part exchanges as we had two, Which could be a problem for some Car Centres. I am extremely demanding & can be difficult to please, but not only were the vehicles immaculate, Particularly this super smart Audi Q5 we bought , But the service we received was totally professional

By Noah H on 18 March 2017 | Verified purchase

Great experience. Car in perfect condition... really better than stated I would say. Great service from the guys... would highly recommend

By Connor C on 14 March 2017 | Verified purchase

The part exchange centre we're really helpful with the purchase of my new car and helped every way possible, very pleased with the service from Jo.

By Phillip G on 10 March 2017 | Verified purchase

I got the car I wanted at a price I wanted and it was all pain free and simple. Customer service could have been a tad better (didn't get an answer to a question I asked about car matts post purchase), then I would have marked excellent

By DEBBIE F on 08 March 2017 | Verified purchase

We found this company very professional, friendly and helpful. They took the time to talk to us about the car that we were interested in, answered any questions that we had and offered extra packages such as finance and extra insurance. Every part of the deal was logged on the computer and we were given copies of deposits, balance receipts, etc, and any other paperwork relating to the transaction. Because our old car was part of a 'part exchange' we were also given the necessary paperwork. The company were able to SORN our old vehicle and tax the new one at the same time. Our new vehicle was also MOT'd and serviced before we collected it. We are very happy with our new car and very happy with the service we had from the company.