Customer reviews of Part Exchange Centre

By Joy R on 19 December 2016 | Verified purchase

First time purchase of a car via internet. We came in to view after several phone calls and took the vehicle away there and then Staff excellent and no issues at all so far though it is only a week so hopefully it will continue

By John J on 09 October 2019 | Purchase not verified

Just purchased my fifth car from Mercedes part exchange centre and can’t praise them highly enough,superb service,fantastic selection of vehicles.Have dealt with Chris every time and will definitely go back again and insist on his expertise,very polite and knowledgeable man.

By Tim S on 04 October 2019 | Purchase not verified

Having no idea what I actually wanted I contacted one of the salesmen. He contacted and took time to send photos and details of vehicles he believed would suit our needs. I attended the office met up with him and the boss, they again took time to ask questions and recommend suitable, affordable cars. I felt no pressure to purchase additional things. I thoroughly enjoyed the whole process and realised very quickly how knowledgable they were when I ended up buying the Audi Q3 Quattro. The first car recommended to me but the last car I would have thought of buying. Thanks for making what is believed to be a tough day out, a very easy, enjoyable and relaxing experience. I will recommend you to my friends and family

By Paul L on 28 June 2019 | Purchase not verified

I purchased an A Class 2 years ago. Only Money spent on the car has been 2 new Tyres and Fuel . We needed something larger so we bought a B class. Done 2.5 K miles already and has been a delight to drive. We kept the A class as a second car, as it was to good to trade in. Would recommend the Part Exchange Centre as an Excellent place to update your next car.

By Adam M on 16 June 2019 | Purchase not verified

Purchased a mazada 3 from Partexchange Centre in June.The salesman Chris and the team were very friendly and helpful.Especially Chris.He help me solve all the problem.Highly recommend.

By Ben C on 13 May 2019 | Purchase not verified

The salesman and business manager were proficient and pleasant to deal with without the "oily" quality one often finds with used car purchase experiences. However, the real test of their business came when I found problems with the car. It broke down and was fixed under the manufacturer's warranty so this did not concern them. However, under investigation it seems there were suspension geometry issues that probably arose from a minor accident. It's only fair to mention that I think these problems would be easy to miss during an inspection of a reasonable standard. The car passed an MOT for example, so they shouldn't be criticised for that. More importantly, even after the timescale for legal rejection of the car had been exceeded, they offered a full refund without any worming about or dodging of my calls. I do mean a full refund too, no reductions or administration fees or anything sly like that.

By John J on 18 March 2019 | Purchase not verified

Just bought my fifth car from Mercedes part exchange centre and cannot recommend them highly enough, dealt with Chris every time and he was superb,nothing was too much trouble, excellent service.

By Richard P on 04 February 2019 | Purchase not verified

From the outset, I was impressed with their professionalism. I bought a car and within a week it developed an engine problem. I was reimbursed the cost of repair without question. What more could anyione ask!

By Naomi S on 05 January 2019 | Purchase not verified

Great experience buying my car from here, friendly, professional and very patient! Great service, would highly recommend.

Reply from Part Exchange Centre on 30/01/19

Thank you for your review. We are glad to hear you had a great experience purchasing from us. If there is anything we can do for you in the future please do not hesitate to get in contact. Kind regards Part Exchange Centre

By Sean L on 05 December 2018 | Purchase not verified

A big thank you to Taylor, this man deserves a Christmas bonus! Having bought two cars this weeks from separate dealers, I can honestly say PartExCentre were head and shoulders above the other. The car was for my wife and he immediately made her feel important, listening to her concerns and advising in a very respectful way. She was very nervous about driving a bigger car for the first time, but he reassured her that confidence would come and made her feel at ease. His whole demeanour throughout the process was that of professionalism and understanding, without being pushy at all. I've bought a fair few used cars over the years and this was honestly one of if not the most hassle free experiences during buying I've experienced. Thanks again for such great service, and have a fantastic new year! Sean & Christine.

Reply from Part Exchange Centre on 20/12/18

Thank you for your recent review. We are glad to hear that Taylor made your wife's and your experience comfortable and hassle free. If there is anything we can do for you in the future please do not hesitate to get in contact. Kind regards Part Exchange Centre