Customer reviews of Part Exchange Centre
At The Part Exchange Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Part Exchange Centre
Based on 131 customer reviews
Easy to purchase long distance
By Joy R on 19 December 2016 | Verified purchase
First time purchase of a car via internet. We came in to view after several phone calls and took the vehicle away there and then Staff excellent and no issues at all so far though it is only a week so hopefully it will continue
By John J on 09 October 2019 | Purchase not verified
Just purchased my fifth car from Mercedes part exchange centre and can’t praise them highly enough,superb service,fantastic selection of vehicles.Have dealt with Chris every time and will definitely go back again and insist on his expertise,very polite and knowledgeable man.
Excellent, friendly, knowledgable service
By Tim S on 04 October 2019 | Purchase not verified
Having no idea what I actually wanted I contacted one of the salesmen. He contacted and took time to send photos and details of vehicles he believed would suit our needs. I attended the office met up with him and the boss, they again took time to ask questions and recommend suitable, affordable cars. I felt no pressure to purchase additional things. I thoroughly enjoyed the whole process and realised very quickly how knowledgable they were when I ended up buying the Audi Q3 Quattro. The first car recommended to me but the last car I would have thought of buying. Thanks for making what is believed to be a tough day out, a very easy, enjoyable and relaxing experience. I will recommend you to my friends and family
2 nd Mercedes in Two years
By Paul L on 28 June 2019 | Purchase not verified
I purchased an A Class 2 years ago. Only Money spent on the car has been 2 new Tyres and Fuel . We needed something larger so we bought a B class. Done 2.5 K miles already and has been a delight to drive. We kept the A class as a second car, as it was to good to trade in. Would recommend the Part Exchange Centre as an Excellent place to update your next car.
By Adam M on 16 June 2019 | Purchase not verified
Purchased a mazada 3 from Partexchange Centre in June.The salesman Chris and the team were very friendly and helpful.Especially Chris.He help me solve all the problem.Highly recommend.
Great service, even when things got difficult.
By Ben C on 13 May 2019 | Purchase not verified
The salesman and business manager were proficient and pleasant to deal with without the "oily" quality one often finds with used car purchase experiences. However, the real test of their business came when I found problems with the car. It broke down and was fixed under the manufacturer's warranty so this did not concern them. However, under investigation it seems there were suspension geometry issues that probably arose from a minor accident. It's only fair to mention that I think these problems would be easy to miss during an inspection of a reasonable standard. The car passed an MOT for example, so they shouldn't be criticised for that. More importantly, even after the timescale for legal rejection of the car had been exceeded, they offered a full refund without any worming about or dodging of my calls. I do mean a full refund too, no reductions or administration fees or anything sly like that.
By John J on 18 March 2019 | Purchase not verified
Just bought my fifth car from Mercedes part exchange centre and cannot recommend them highly enough, dealt with Chris every time and he was superb,nothing was too much trouble, excellent service.
A good experience
By Richard P on 04 February 2019 | Purchase not verified
From the outset, I was impressed with their professionalism. I bought a car and within a week it developed an engine problem. I was reimbursed the cost of repair without question. What more could anyione ask!
By Naomi S on 05 January 2019 | Purchase not verified
Great experience buying my car from here, friendly, professional and very patient! Great service, would highly recommend.
Believe the hype!
By Sean L on 05 December 2018 | Purchase not verified
A big thank you to Taylor, this man deserves a Christmas bonus! Having bought two cars this weeks from separate dealers, I can honestly say PartExCentre were head and shoulders above the other. The car was for my wife and he immediately made her feel important, listening to her concerns and advising in a very respectful way. She was very nervous about driving a bigger car for the first time, but he reassured her that confidence would come and made her feel at ease. His whole demeanour throughout the process was that of professionalism and understanding, without being pushy at all. I've bought a fair few used cars over the years and this was honestly one of if not the most hassle free experiences during buying I've experienced. Thanks again for such great service, and have a fantastic new year! Sean & Christine.
Part Exchange Centre
- 01395 239745
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|Monday||08:30 - 18:00|
|Tuesday||08:30 - 18:00|
|Wednesday||08:30 - 18:00|
|Thursday||08:30 - 18:00|
|Friday||08:30 - 18:00|
|Saturday||09:00 - 17:00|
|Sunday||10:00 - 16:00|
We are happy to arrange appointments outside of these times, please call with specific requirements.